Terms and Conditions

Accessibility Statement

Accessibility Statement for the Website and Mobile Application for Entities Referred to in Article 3, Paragraph 1-bis of Law No. 4 of January 9, 2004

F.lli De Cecco di Filippo Fara San Martino Spa is committed to making its e-commerce website https://shop.dececco.com accessible, in accordance with Law No. 4 of January 9, 2004.

This accessibility statement applies to https://shop.dececco.com.



Compliance Status
Partially compliant
b) The e-commerce website https://shop.dececco.com is partially compliant with the requirements set out in Appendix A of the UNI CEI EN 301549 standard, due to the non-compliance issues listed below.



Non-accessible Content
The following content is not accessible due to non-compliance with Law No. 4 of January 9, 2004:

  • WCAG 2.1.1 – Keyboard (A): Some page elements are not accessible via keyboard, limiting usability for users with motor disabilities.

  • WCAG 2.4.3 – Focus Order (A): In several sections, keyboard navigation does not follow the logical order of elements, causing confusion during interaction.

  • WCAG 2.4.7 – Focus Visible (AA): Various components do not visually display the focus state, making it difficult to identify the currently active element.

  • WCAG 2.1.2 – No Keyboard Trap (A): Some interactive elements trap the focus, preventing users from continuing navigation via keyboard without switching to a mouse.

  • WCAG 4.1.2 – Name, Role, Value (A): Custom components do not correctly expose their name, role, or state to assistive technologies, compromising understanding and interaction.

  • WCAG 4.1.3 – Status Messages (AA): Status messages (e.g., confirmations, errors, notifications) are not automatically announced by screen readers and may go unnoticed.

  • WCAG 3.2.2 – On Input (A) & 4.1.3 – Status Messages: In some interfaces, interacting with certain fields triggers content changes without warning, disorienting users of assistive technologies.

  • WCAG 1.3.1 – Info and Relationships (A): Some content groups are not semantically marked up properly, making relationships between related elements unclear.

  • WCAG 3.3.2 – Labels or Instructions (A): In various cases, input field labels or instructions are missing or unclear, making form completion difficult.



Screen Reader

  • Some PDF files are not fully accessible.



Preparation of this Accessibility Statement
This statement was prepared on June 19, 2025, following the AgID recommendation to periodically review (at least annually) the accuracy of the information in this accessibility statement.
The evaluation was carried out by third parties through both objective and subjective analyses (see Article 3, Paragraph 1, of Commission Implementing Decision (EU) 2018/1523).



Reporting Issues and Contact Information
Users may report any non-compliance of the e-commerce site to the following address:
📧 customerservice@dececco.it



Reporting to AgID
In the event of an unsatisfactory or missing response within thirty days of the notification or request, the user may file a report with AgID via certified email (PEC) at the following address:
📧 protoccollo@pec.agid.gov.it

To ensure a clear understanding of the issue and provide a prompt response, the report must include the following information:

  • Full name

  • Email address

  • URL of the web page or section of the app concerned

  • Clear and concise description of the issue

  • Tools used (operating system, browser, assistive technologies)



Information About the Website / Mobile Application

  • Website publication date: [26/06/2024]

  • Usability tests conducted: No

  • CMS used for the website: b.com



Organizational Information

  • Number of employees with disabilities in the organization: 34

  • Number of workstations for employees with disabilities: 34