Customer Service

Shipping

De Cecco products will be shipped to Italy and Europe:

ITALY: delivery times are expected to be 1-4 working days from the date of shipment, barring unforeseen circumstances. Times may be longer for deliveries to remote areas or islands. Shipments are made via courier.
The cost is of 8.90 € for orders under 20 kg.
From 20 kg SHIPPING is free. FREE.

EUROPE: delivery times are expected to be 4-6 working days from the date of shipment, barring unforeseen circumstances. Times may be longer for deliveries to disadvantaged areas or on islands.
Shipments are made via courier.
For orders under 65 kg, prices vary depending on the weight of the products shipped. This cost will be viewable in the cart before purchasing.
From 65 kg SHIPPING is free. FREE.
Shipping takes place in the following countries*: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, San Marino, Spain, Sweden.

*The shipping service is NOT carried out in the areas highlighted in section 3.10 of the Conditions of Sale, which we invite you to read carefully

Shipping and deliveries are NOT made on Saturdays and Sundays.
Delivery times may be delayed in the event of holidays.

For orders placed by bank transfer, shipping times will be calculated starting from confirmation of payment.

For more information regarding Shipments, check the Conditions of Sale on the site.

​For any questions about the service, for any delivery delays or for any problems with the arrival of the goods, contact our Customer Service by writing to us at contact form.